BGR – Solution Architect

Contract type: Permanent

Category: Bulgaria - Technology

Location: Sofia, Sofia City Province, BG

Exciting opportunity for a Talented Solution Architect to join our expanding Tech hub in Sofia.

Reporting into our Head of Enterprise Architecture this role will focus on supporting our Global Digital Consumer Value Stream, delivering business-critical initiatives that will enable Costa to drive digital acquisition and engagement of consumers across the globe. This will be achieved by continuously delivering high value, test and learn driven features for our markets and continuing to transform our best-in-class digital technology stack and front-end consumer experiences. This covers global websites, native apps, point of sale, Costa X machines, digital screens and key digital capabilities including consumer identity, CRM, loyalty, personalisation, eCommerce/remote ordering and payments.


A bit about us…  

Costa Coffee has revolutionised the coffee industry since we first opened our doors in 1979 in London, and since then, we’ve been on a mission to inspire the world to love great coffee, supported by our parent company Coca-Cola. Over 51 years, we have grown to become a global brand serving 3 million cups of coffee every day across 42 markets through a range of platforms for all those delightful coffee occasions.

As for coffee technology we’re quite simply trailblazing the industry, and our tech hub in Bulgaria is perfectly placed to play a crucial role in our strategic ambition to be a leader in new technology that continues to transform the coffee experience for our customers.  Whether it’s coding new features for our No1 loyalty app, developing digital payment methods, or working on technology integration for our fully robotic coffee machines that excites you, you’ll have the opportunity to contribute to groundbreaking technology whilst being part of an agile team full of warmth, passion and courage to do things differently. 


A bit about the role… 


This role will cover the following key areas of responsibility across multiple Agile squads and capabilities:

  • Define the architecture for system enhancements and new application developments.
  • Own the designs and documentation of the applications and integrations, explaining the underlying architecture and technology to developers, suppliers and internal teams.
  • Ensure system designs are aligned towards core business priorities and agreed application development principles.
  • Work with the other architects, technical managers and developers through an effective governance process, defining best practices and improving ways of working.
  • Communicates technical ideas clearly and takes ownership and accountability of refining and improving designs through new projects and small change requests.


A bit about you…  


To succeed at Costa, it is important that you embrace our values and enjoy working with diverse and committed colleagues. In addition, we would hope to see some of the below:

  • Bachelor’s degree or equivalent in relevant subject e.g. Computer Science and/or Architecture certification from an accredited body.
  • Knowledge and experience of the latest consumer facing digital and marketing technologies.
  • Knowledge and experience of cloud computing platforms such as Microsoft Azure & AWS.
  • Understanding of Architectural principles and frameworks.
  • Able to create logical and physical data designs, documenting architecture as part of HLD & LLDs.
  • Ability to explain complex details in simple terms for non-technical stakeholders to understand.
  • Experience of working in a fast-paced product focussed, agile environment.
  • Strong team working skills inspiring trust.
  • Experience in creating proof of concepts and creating conclusion reports.


 What we can offer… 

We’re on an exceptional adventure and can offer a truly purpose led career with flexibility to suit your personal needs. In addition, you will benefit from the below: 


  • Costa Incentive Scheme 
  • Life, Accident & Disability Insurance  
  • Healthcare  
  • Wellness Allowance 
  • Multisport Card (self-funding) 
  • 25 days annual leave


Location / Travel:

The role will be hybrid remote and office based with the expectation of being in the Sofia office 2-3 days per week as required. Some international travel may also be required on up to a quarterly basis e.g. to the UK to participate in face to face planning meetings with our central digital teams and stakeholders.


At Costa Coffee we celebrate Inclusion and Equality; we believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do. #nowisthemoment to join.