What we offer

WHAT WE OFFER

Grounded people,
great perks

We’re a global coffee brand with big plans for us and for you. Working here means pushing yourself, growing your skills, and enjoying well-earned perks that make the journey all the more rewarding (and just a little sweeter).

UK BENEFITS

Well-blended benefits

Work is about more than just the perks… but we know they matter too! At Costa, you’ll find all the essentials: competitive pay, opportunities to grow, and support for your development. But it’s the little extras, like free coffee and ice-cold Costa treats on shift, that make the everyday that bit sweeter.

Here’s a taste of what’s on offer for all our Costa team members.

Discounts

50% discount in all Costa-owned stores, and 25% off in other participating stores

Rewarding pay

We offer competitive pay for all our teams with hourly paid roles starting at £12.60 and growing as you develop

Grants to support

Supporting team members who find themselves in unexpected financial pressure

FeelGood platform

Access to a wide range of discounts at major retailers, as well as offers on holidays and gym memberships

33 day  holiday

Salaried team members enjoy 33 days of annual leave each year, with buy/sell options and flexible bank holidays

Pension plan

A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%

Share incentive plan (SIP)

Access to the Coca-Cola share scheme with 121 matched contributions

Private healthcare

Support Centre colleagues receive private medical cover

Cycle-to-work scheme

Making your commute a little healthier with savings on bikes and cycling accessories

Bonus scheme

Annual discretionary bonus scheme, based on business results and individual contribution

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*eligibility rules apply, subject to change

EMPLOYEE NETWORKS

A strong blend

Gender Equality

Vision: To celebrate, support and promote diverse and inclusive thinking on gender equality, improving our approach to realising our commitment to a gender equal workforce.

Mission: Through education and awareness, we can positively impact lives and build careers within Costa. We all make Costa what it is and together we can inspire positive change in driving gender equity within Costa.

LGBTQ+

Vision: To support the self-affirmation and equality of LGBTQ+ team members, creating a safe community where everyone is confident to be their true self.

Mission: Creating solutions that promote more inclusive environments, value unity and allyship. Team Members have a safe space to respectfully ask questions and be educated on a range of LGBTQ+ topics.

Wellbeing

Vision: To cultivate a culture that really champions and improves both personal and professional wellbeing, mind, body and life for all Team Members. A community uniting all that focuses on wellbeing together, in one place and for all; across every region and every platform.

Mission: We want to build a culture that champions wellbeing for Costa team members across all regions and platforms. We will create a safe space to discuss wellbeing and health content, devise proactive wellbeing strategies, and look at how different points in life shape how people feel and cope.

Ethnicity

Vision: A safe space to collaborate across multiple functions, celebrate our individual heritages together, and influence the business to drive positive change.

Mission: To foster an inclusive workplace that empowers collaboration and celebrates diversity by honouring ethnic heritage, promoting crosscultural understanding and uniting employees through shared values and experiences.

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Propositions & Teams

Coffee this good isn’t made by magic

It’s us, real people making greatness every day. Find out how we operate.

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