At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Join the dedicated team at the Basildon Roastery as a key onsite liaison, connecting the Costa facilities team, contractors, and site staff to ensure smooth operations. You’ll play a vital role in advancing Health & Safety and sustainability compliance, managing the building’s plant and systems, coordinating contractors, and maintaining compliance records. This position includes supporting budgets, training staff, tracking KPIs, and handling administrative tasks while also providing out-of-hours emergency response. If you’re ready to drive impactful improvements and lead essential facility functions, this role is your opportunity to make a difference!
This role also offers the excitement of being part of an out-of-hours emergency response team, managing projects beyond standard site hours, and keeping operations thriving around the clock.
If you’re a multi-talented professional with cross-functional capabilities, eager to take ownership, drive impactful contributions, and lead meaningful improvements, this is your opportunity to excel!
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities, and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Facilities Specialist, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
- And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Facilities Specialist about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be:
- Ensure prompt responses to service requests, coordinating with team members and contractors to maintain high client satisfaction.
- Foster a collaborative team environment, supporting inclusion, skill development, and seamless Facilities operations.
- Maintain accurate building documentation and asset registers, ensuring legal compliance and readiness for audits.
- Manage contractors, permits, and KPIs while promoting alignment with client culture and delivering high-quality services.
- Oversee building plant, AV equipment, and utilities; resolve issues or escalate as needed, ensuring uninterrupted operations.
- Support property maintenance, procurement, and resource planning, contributing to the effective use of facilities and budgets.
- Serve as a key holder for emergencies and provide support for facilities work outside core operating hours as well as front of house cover when required.
Who you are
It’s your unique ingredients we’re interested in:
- Strong team player with excellent communication and administrative skills, able to prioritise and remain flexible in work.
- In depth knowledge of Health & Safety processes, site systems, and experience in driving quality improvements and cost management.
- Experience in monitoring Health & Safety compliance, conducting audits, and reporting, with a solid understanding of sustainability practices.
- Proficient in developing asset lists for buildings, plant, and equipment, and managing long-term maintenance and CAPEX planning.
- Expertise in solving day to day issues in a production environment, reading construction drawings, and using MS Project and Excel.
- Flexible with working hours, capable of using TREND 963 software, planning projects, and holding a CIOB or Level 4 site maintenance qualification.
Location: Onsite, Basildon, Roastery
For any reasonable adjustments and general queries, please get in touch with andrea.applegate@costacoffee.com