EMENA Coffee Supply Manager

Contract type: Fixed Term Contract



EMENA Coffee Supply manager


Are you a motivated Supply Manager ready to take on a pivotal role? We have a fantastic opportunity to be part of a newly configured Supply planning team that is supporting the high growth of Costa regionally into new markets, new business channels and new business partners. This role is exciting, fast-paced and requires creativity and drive to work with the customer and operations teams to embed enhanced planning processes.

 Now is your chance to join our bright and creative team – we’d love to hear from you!


A bit about us…

We’re Costa Coffee, masters of our craft since 1971 when the Costa brothers opened their first Roastery in London. A lot has changed since then. You may know us as the UK’s leading coffee Brand, but we can now be found in over 40 countries across EMEA, APAC and the Americas. We’re on a mission like no other as we inspire the world to love great coffee. This is all supported by being part of The Coca-Cola Company.


Along with our leading Retail formats, it’s our ground-breaking FMCG offering and Costa X on-the-go propositions that help us serve our B2B partners across the globe. And as for coffee technology, we’re quite simply trailblazing the industry. Here at Costa, it’s about doing a great job alongside brilliant people who share a passion for growth. And we promise, we’ll always make sure you’re loving your craft.


A bit about the role…

As Costa continues to grow our Supply planning team, you will be accountable for the supply planning, oversight and coordination of Coffee finished goods for EMENA.  You will also use your expertise and be accountable for the performance of the Supply Plan, to hit target Availability, Inventory and Waste levels.

You will work closely with Global and Regional Demand planning teams, plus the Roastery and associated suppliers to ensure appropriate (inventory) availability of coffee, together with suitable safety stock levels for the business as a whole.


Key responsibilities:


  • Respond to the Demand Plan, flagging risks on capacity challenges as appropriate
  • Work with Demand Planning to implement hedging strategies to manage peaks in demand and uncertainties (e.g. weather spikes, supply constraints)
  • Build a winning team capability and culture through effective talent management and coaching
  • Develop and maintain data accuracy and reporting that supports day-to-day decision-making.
  • Accountable for leading and developing a team to manage finished goods coffee for EMENA, through effective long, mid and short-term supply plans.


A bit about you…

We want all of our Team Members to thrive and grow here at Costa, this is why our values are so important to us, Passion, Courage, Trust, and Warmth. So, what else makes a great Supply Manager at Costa? 


  • Experience in delivering excellent customer service in a fast-paced environment
  • Excellent communication skills
  • Analytical ability with all types of information
  • Ability to work under pressure maintaining a high level of attention to detail and thoroughness
  • Customer-focused and a strong relationship builder
  • 5 -10 years in Supply Chain or Operations through other functional experience will be considered relevant


What we can offer…

We’re on a growth journey like no other; more countries, more propositions, and opportunities to stretch your skills alongside our warm people,  so we want you to feel valued and rewarded with, great perks and benefits:


  • BUPA Healthcare and Babylon GP
  • Costa Pension Scheme
  • Bonus Scheme
  • 50% staff discount in our equity stores, 25% staff discount in franchise stores
  • 25 days Holidays
  • Share Incentive Plan (following six months’ service)


Location: Remote UK – with ability to travel.

Costa is made up of true experts, masters of their craft stretching their limits to what’s possible. It’s why we work so well remotely. We trust our teams and embrace technology to help us collaborate. And if needed, we have offices all over the world for those important connection points. Our remote working allows you to balance your work and personal life while retaining Costa’s much-loved warmth and passion.


Here at Costa, we encourage the sharing of diverse thoughts and ideas. We approach our work fearlessly and support one another to take a few risks. We learn and we grow constantly. Individuality is championed and we provide a culture where everyone feels included. You can be you at Costa.


For any reasonable adjustments and general queries please contact costa.recruitment@costacoffee.com